Over the past couple years, the phrase "The Experience Age"--or, alternately, "The Age of Experience"--has become a way to explain how we relate to goods and services in our hyper-connected, always-online world. In other words, to deeply connect there needs to be something that formally created a memory, a feeling, or an emotional response beyond just pressing a smartphone button.
I agree that we live in an age of experience, but, from the perspective of divorce, I look at it from a different perspective. Getting divorced is highly emotional, personal, and intense--it's the time you most need to be guided through by someone with ample experience. A lawyer with thousands and thousands of cases under his or her belt has vast knowledge of the law, of course, but also a deep understanding of what couples (and, in many cases, their children) are going through. The process is inevitably less jarring with that type of guidance and help than sitting with somebody pressing buttons on a computer.
I'm very happy to say that I'm firmly based in the view of "with experience comes knowledge, insight and wisdom", since it means my clients benefit from the huge understanding of the dynamics of divorce that can only come with an extensive amount of cases.